Utilities

Utility Department Responsibilities

The City of Hitchcock is dedicated to providing residential and commercial customers with a high standard of courteous and effective services. The Utility Department is responsible for establishing and maintaining customer utility rates.

Establishing a New Account

To establish a new account, customers are required to fill out an application that is available at City Hall. A deposit is required for each account that is retained by the City and applied to the final bill. A refund will be issued to the forwarding address if the final bill is less than the deposit.

Click Here to print out the application.

Water & Wastewater Rates

Water & Wastewater rates consist of a base rate and a volumetric rate. The base rate is the minimum bill that a customer would receive and is based upon the size of a customer's meter. The volumetric rate is the amount charged to a customer based on usage.

Click Here to current utility rates.

Utility Billing

Utility bills are mailed on the last day of the month. Payment is due by the 10th working day.

A 10% late fee is applied to accounts with an outstanding balance after the due date. Second notices are mailed the day after the due date with late fees included. Accounts with outstanding balances at the end of the month receive a yellow door hanger, which is a final notice of disconnection of service for nonpayment. Once service is disconnected, the outstanding balance plus a $25 reconnection fee must be paid before service will be restored.

Payment Methods

  • In person at City Hall (Cash, Check, money order, Visa or MasterCard)
  • Drop Box located on the side of City Hall (Check or money order)
  • Mailed check or money order. Delivery must be by 10th working day without penalty
  • Online by Visa or MasterCard.
 
 
 
 

City Hall

7423 Highway 6
PO Box 48
Hitchcock Texas, 77563
(409) 986-5591
(409) 986-6903 fax

Police Department

6815 2nd Street
Hitchcock Texas 77563
(409) 986-5000
(409) 986-9246 fax

Street Department

8401 Schiro Rd
Hitchcock Texas, 77563
(409) 986-5715

Utility Department

7423 Highway 6
Hitchcock Texas, 77563
(409) 986-5591
(409) 986-6903 fax

Municipal Court

6815 2nd street
Hitchcock Texas, 77563
(409) 986-9702
(409) 986-6260 fax